Dear Customer,

We are excited to share that Lit Fiber is merging with Omni Fiber! This merger allows us to bring you an even better Internet experience with enhanced services, expanded support, and a continued commitment to providing fast, reliable fiber Internet.

What This Means for You:

Same Great Service, Even More Benefits Are Coming Soon: Your current high-speed fiber Internet service will continue without interruption. Once we complete the integration later this year, you will have access to Omni Fiber’s expanded network, enhanced speed tiers, and features.

Continued Local Customer Support: Like Lit Fiber, Omni Fiber’s knowledgeable, Ohio-based team is dedicated to quick response times and outstanding customer service, ensuring you receive friendly, personalized assistance whenever you need it.

Exciting Enhancements Ahead: Over the coming weeks, you will start seeing Omni Fiber branding in your community as we transition to our new identity. If you request a service call, you may see an Omni Fiber Service Technician and truck show up for your appointment. We’re also working on unveiling additional benefits and service enhancements to your area soon. Stay tuned!

What You Needto Do: Nothing! We will notify you before your account is migrated to Omni Fiber’s systems. If you are on autopay, your invoice will continue to be processed as normal. If you are noton autopay, you will continue to pay your monthly invoice at https://myaccount.lit-fiber.com/. If you have any questions, our team is here to help—just reach out to us at 888-652-0589.

We are thrilled to announce this merger with Omni Fiber and look forward to continuing to serve you with exceptional Internet service.

‍

Your Lit Fiber Team